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If a tree in your garden, along your boundary or overhanging next door's fence needs sorting, the fastest way to move things along anywhere in Nottingham, Derby, Nottinghamshire or Derbyshire is to get in touch and ask for George directly. There's no booking line and no call centre reading from a script here - you'll be speaking with George Beck, the NPTC qualified arborist who runs this business and is usually the one up the tree or behind the chainsaw when the work actually goes ahead. Describe what's worrying you, whether that's a hazardous limb over a shed, a stump in the way of a new patio, or a full tree survey ahead of a planning application, and you'll get a straight answer rather than a script. You can also look through the full range of work on offer over on the main site before you call, if it helps to see the scope first.

Getting in touch doesn't commit you to anything. Explain the tree, the access, and roughly what's prompting the enquiry, and you'll be told honestly whether it needs a site visit, whether it's urgent enough to fit in this week, or whether it's genuinely something you could sort yourself. Emergency situations - a split trunk after a storm, a branch resting on a roof - get answered the same way whatever hour they come in. Routine enquiries about pruning, felling, hedge work or stump grinding get a call back the same or next working day, and every quote that follows is free.

• A free phone conversation about whether a tree genuinely needs professional attention, or whether it's something you can safely leave or handle yourself.
• A free, no-obligation site visit and written quote for felling, crown reduction, crown thinning, pollarding, hedge cutting or stump grinding.
• An initial assessment from photos sent by email, so you've got a rough idea of scope before a visit is booked in.
• Emergency triage day or night for storm-damaged, split or leaning trees that have become a hazard to people or property.
• A written quote you can hand to a landlord, letting agent, housing association or insurer as supporting documentation.
• Advice on whether a tree is covered by a Tree Preservation Order or sits in a Conservation Area, and what that means for the work you want done.
• Drone tree survey enquiries for trees that are tall, awkward to access, or need a closer look at the upper crown than a ground inspection allows.
• Enquiries from developers, landlords and site managers about commercial site clearance or ongoing grounds work.

• A firm price for anything beyond a small, straightforward job given over the phone alone - for felling, dismantling or larger crown work, expect George to want to see the tree in person, or at minimum clear photos with something for scale, before committing to a figure.
• TPO and Conservation Area applications submitted on your behalf - advice is given on what the rules mean for your tree and the arboricultural detail your application needs, but the paperwork itself goes through your local council.
• Work on a shared or boundary tree without agreement from the other property owner - if the tree sits on or affects a neighbouring garden, that conversation needs to happen before anything is booked in.
• A callout purely for a verbal opinion with nothing in writing - a site visit results in a proper written quote, not just someone having a look and leaving.
• Out-of-hours emergency attendance at the same rate as a scheduled daytime visit - genuine emergencies are prioritised and answered, but expect a premium over a routine booking.

1. Get in touch -- Call, email, or use the contact form and describe the tree - species if you know it, roughly how tall, what's prompting the enquiry, and whether it's urgent.
2. Talk it through with George -- You'll speak with George or a trained team member who'll ask about access (can a chipper get down the drive, are there overhead cables, is it a shared boundary) and give you a realistic idea of what's involved before anything is booked.
3. Free site visit -- A visit is arranged, usually within a few days, to check trunk diameter, lean, deadwood, root condition, nearby structures, and anything that affects how the job needs to be rigged or accessed.
4. Written quote -- You get an itemised quote covering the work itself, waste removal or chipping, and any specialist access equipment needed, so there's nothing vague to query later.
5. Booking in -- A date is agreed around your availability and the weather - felling and rigging work in particular gets rescheduled if wind speeds make it unsafe rather than pushed through regardless.
6. The work and sign-off -- The team carries out the work to NPTC-trained standard, clears and sweeps the site afterwards, and walks round with you before leaving so you can see the finished result and raise anything before the invoice is settled.

There's no charge just to ask for a quote, and nothing added on for someone to come and look. What the job itself costs depends on a handful of things that only really become clear once someone's stood in front of the tree: its height and girth, whether it needs felling in one piece or dismantling in sections because there's a shed, greenhouse or power line in the fall zone, how the site can be accessed (a chipper on a driveway is a different job to hauling brash through a side gate by hand), and what happens to the arisings afterwards - taking logs and chip away costs more than leaving them stacked for you to deal with. A tree under a TPO or sitting in a Conservation Area doesn't necessarily cost more to fell or prune, but it adds time to the process while consent is confirmed, so it's worth flagging that early rather than discovering it on the day. None of that can be priced accurately over the phone with any honesty - a proper quote needs eyes on the tree, which is exactly what the free site visit is for.

There's a reason you're told to ask for George rather than being routed to whoever's free that day - this is genuinely a small, personal outfit rather than a franchise trading under a local-sounding name. George Beck has been climbing and felling trees around Nottingham and Derby for over 20 years, holds City & Guilds NPTC Certificates of Competence covering chainsaw operation, aerial rescue, rigging and felling right up to large trees over 760mm, and the business carries full public liability and employers' liability insurance, with documentation available if you or your insurer want to see it before work starts. That matters most at the point of first contact, because it's the difference between getting an informed answer on the phone straight away and being read a generic script until a surveyor's free. Jennifer Leahy in Long Eaton found exactly that when she got in touch about clearing unwanted ivy - a quick quote turnaround and a fabulous job done despite rainy weather. Ruth Nettleship in West Bridgford had a large larch removed promptly after making contact, work completed speedily with the site left clean and tidy. That's what picking up the phone or sending an email actually leads to here - not a queue.

The business is based at 20 Prince St in Long Eaton, on the Nottinghamshire-Derbyshire border, which puts most of Nottingham and Derby within a short drive rather than a scheduled regional visit. Nottingham itself is the main area covered, along with West Bridgford, Wollaton, Beeston, Bramcote and Stapleford to the west and south, and Carlton, Arnold, Gedling and Mapperley on the other side of the city. David King's copper beech - a mature 25m tree in The Park Estate that had never been pruned before - is a good example of the kind of established, city garden tree that turns up regularly on the books. Further out, Ruddington, Edwalton, Radcliffe on Trent, Bingham, Lowdham and Burton Joyce are covered along the Trent valley side, and Hucknall, Ravenshead, Mansfield, Newark-on-Trent, Southwell and Worksop to the north. Karl Hall's tree cutting-back and hedge trimming in Alfreton, over the county line into Derbyshire, shows the reach extends properly in that direction too, taking in Ilkeston, Heanor and Ripley along the way. As a rough guide, if you're within about 15 to 25 miles of Nottingham, a site visit is a straightforward add-on to the working day rather than a special trip, which is part of why quotes stay free rather than loaded with a long-distance callout charge.

A leaning tree or a crack in a major limb doesn't improve with time, and the trees that end up as genuine emergencies are very often ones someone had a passing worry about weeks earlier. Whether it's a quick question about whether something needs attention at all, or you're ready to book a full survey, felling, or crown reduction, getting in touch costs nothing and commits you to nothing. Call and ask for George, drop an email with a few photos, or fill in the form - available seven days a week, with priority given to genuine emergencies whatever time they happen.

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