​Frequently Asked Questions

Nottingham Tree Surgery and Arborist Services


Our Complete Customer Service

Each and every job we take on is completed with our utmost care, precision and dedication. We’re always on hand throughout your job’s development. From your initial meeting and consultation with one of our top tree surgeons in the Nottingham area, right the way through to a project completion, we make a promise to you that we will deliver our outstanding customer service, together with expert guidance, resulting in smooth professional transaction. Below is a list of questions that are frequently asked by our customers.


Q: What do our tree surgeons do?

A: Our Nottingham Tree surgeons are experts at reshaping, felling, pruning and trimming all types of trees that help to make outdoor areas a safer environment and more visually pleasing. Tree surgery is a dangerous and risky profession where workers often use chainsaws, power tools, rigging, pulleys and climbing equipment. Tree surgeons need to be fit, healthy and proficient climbers as they move around trees to cut away dead branches, reduce trees in height, remove trees altogether that pose danger to buildings and human life.


Q: Can I do my own Tree Surgery?

A: Please reconsider against this as tree surgery is a highly skilled job. Many people try to complete this kind of work to save money and this can be a big mistake. Ask yourself this question. If you have an accident and need time off work to recover from, how much would that cost you? The tools we use such as chainsaws and stump grinders are specialist machinery that should only be in the hands of trained tree surgeons and arborists. A lot of people hire this equipment and have no right to be using it and the hire companies in my opinion should not be hiring it out to novices. Stay safe and get the professionals to do the job, we are fully insured, take away all the debris and nice people to do business with.


Q: What do you take into account when pricing up a tree surgery job?

A: We look at all the different aspects and take everything into consideration.


Size of the tree

Our initial survey and consultation that will be carried out by our professional tree surgeon will determine your tree’s height, together with the trunk and crown width. The bigger the tree is, the more pruning and trimming work will need to be completed along with any specialised height gaining equipment such as cherry pickers or even cranes on occasions, which can considerably raise the price of your tree surgeon cost. It’s all down to the scale of the job.


Access to the Job

Having good accessibility to the tree or trees in question can have a significant impact on our quotation. For example, if trees are difficult and hard-to-reach then we may need to utilise some of our expensive tree surgeon equipment to cater for and reach some parts, which will also have the extra added time factor involved, and a more time consuming exercise to clear all the excess debris created.


Type of Tree work in question

Tree removal work, tree pruning, crown lifting and shaping, pollarding and tree height reductions, stump removals and stump grinding, all these services and maintenance tasks are individually priced for FREE during our site visit. It all depends on the skills required to complete your particular tree related work in Nottingham.

Location of your Trees
If you have a tree that is situated near to a road, wall or fencing, then usually they are most likely easy to remove. On the other hand trees that are sited close to buildings, utility power lines and public places, could require a more in depth effort to remove, trim, prune or even sectionally dismantle with rigging, pulleys or heavy machinery


Q: What kind of tree services do you offer?

A: Here are the most common services that we perform for our Nottingham clients:


  • Tree Removals, Including Dangerous and problem Trees, sectional dismantling


  • Emergency Tree Service - Cleaning up the mess of broken trees and removing dangerous branches, usually due to adverse weather conditions like strong winds and storms


  • Land & Brush Clearing/Wood Chipping/Log Cutting


  • Tree Cutting Service/Trimming/Pruning - Helps your trees to blossom, grow and become stronger.


  • Tree Planting and Location Planning


  • Tree Crowning/Tree Crown Reductions/Crown Lifting/ Crown Thinning


  • Tree Cabling & Bracing


  • Stump Grinding - Grinding down a stump and roots to below ground level so the ground can be levelled and re-used


  • Stump Removal - Removal of unwanted stumps and roots


  • Tree Planting - Advice and planting trees at your home or commercial premises.​


  • Full Tree Maintenance and Tree Service Contracts


Tips on Hiring a Tree Surgeon

When it comes to hiring a tree surgeon, the most important thing is to make sure they are qualified and have the right experience for your specific project. Before you even start interviewing potential candidates, ensure that they have all of the necessary qualifications and certifications.


It’s also essential to research their background, reputation, and experience in the industry before making a decision. Talk to other customers who have hired them in the past or get references from people who have used their services to learn more about their work ethic and reliability.


Once you’ve narrowed down your list of qualified tree surgeons, arrange an on-site visit so that you can inspect the job site together. This will give you both a chance to evaluate the project and discuss any questions or concerns.


When you meet, ask for a detailed plan of action that outlines the expected timeline, estimated costs, and any other necessary details. Get written quotes from each candidate so that you can compare prices before making a decision.


Be sure to inquire about their safety procedures and insurance coverage. Any reputable tree surgeon should be able to provide evidence of public liability insurance and proper safety certifications for their employees.


Finally, make sure that both parties agree on a satisfactory payment schedule prior to beginning the job. Discuss late payment penalties clearly in advance, as well as any potential changes in pricing due to unexpected complications during the project’s duration. Hiring a tree surgeon is an important decision, so it’s important to take your time and find the right professional for the job. By following these tips, you can ensure that you hire a trustworthy tree surgeon who will provide quality results in a timely manner.


By taking the time to research tree surgeons, ask the right questions, and fully understand all terms of payment before beginning work, you can rest assured that your project will be completed safely and professionally.

Contact: 0115-824-3203


For a fast quote and friendly advice.

Share by: